Frequently asked questions
Short answers to the things we hear most often.
What is Just Invoice?
Just Invoice is a simple invoicing app built in Canada for Canadian small businesses.
Is this accounting software?
No. It is focused on creating invoices and estimates without the complexity of full accounting.
Who is it for?
Freelancers and small businesses that want an easy invoicing workflow with Canada-friendly taxes.
How does the tax system work?
Taxes are designed for Canadian jurisdictions, with straightforward setup for common tax registrations.
Is there a free plan?
Yes. The free plan includes up to 2 invoices per month, with unlimited clients and saved items.
Can I create estimates?
Yes. Estimates are supported and can be managed alongside invoices.
Can I save clients and items?
Yes. You can save clients and items to speed up future invoices.
How does support work?
Support is by email only, and replies typically arrive within 48 hours.
Why does billing show HUPP Software?
Billing appears as HUPP Software, a small Alberta business focused on software for Canadian small businesses.
Who handles payments?
Stripe processes payments and subscription management so your billing is secure and reliable.
Do you share or sell my data?
No. We collect only what is needed to provide the service and do not sell your data.
How does billing work if I cancel?
Billing is prepaid. If you cancel, you keep premium features until the current period ends.
Can I suggest features?
Absolutely. Suggestions are welcome and help guide what we build next.